AI agency FAQs. Straight answers.

We find where AI can save your business time and money, then build and run the tools that do it: customer service chatbots, 24-hour AI call answering, automated admin and operations, AI-powered websites, AI for ecommerce, social media and AI-assisted marketing. We also use AI in our own work to analyse your business faster and more thoroughly.

Usually not. If your team spends a few hours a week on repetitive work, AI can almost certainly help. Talk to us any time, 24/7 and we will tell you honestly either way.

Most clients start with our 30-day AI Readiness Programme. It is a 30-day AI audit that maps your processes, shows where AI pays back first and gives you a costed roadmap, so you only spend on what works.

Our AI assistant answers first, 24 hours a day, 7 days a week. It explains our services, asks about your business and notes what you need. The call is recorded and transcribed, then a person from our team reviews it and follows up.

Three stages. First an audit to find where AI for small business really pays back in your company. Then the tools are built in priority order, each at a fixed price. Finally, support keeps them working as your business and the tools change. Nothing goes live until your team has tested and approved it.

No. We handle the technical work and show your team how to use what we build, in plain English.

Yes. We are based in Birmingham and often meet West Midlands clients in person, but we work with SMEs across the UK by video call.

Every price is fixed and agreed before work starts. The 30-day AI Readiness Programme is priced on the size of your business. AI support is a monthly plan. Builds are quoted individually.

No long contracts. The programme is a fixed 30-day piece of work and support runs monthly with 30 days notice.

No. All costs are shared and agreed before work begins. AI software and usage costs are shown separately and passed on at cost.

We only take on work where we are confident we can make a positive difference. The 30-day audit shows you the expected savings before you commit to any build, so you can judge the return for yourself.

You choose. Take your roadmap and run with it, with us on call for advice. Ask us to build it and keep it running on a support retainer. Or extend the programme to map more of the business.

Yes. We use business-grade AI services that do not train on your data, give tools only the access they need and keep your logins under your control. Our AI use statement explains this in detail.

You do. Your data, processes, accounts and the tools we build for you are yours, with documentation so anyone can take over.

That is not our aim. We remove repetitive work so your people can focus on customers, quality and growth. Anything that needs judgement stays with a person.

Yes, which is why we design every tool with checks. AI drafts and sorts. A person approves anything important before it reaches a customer or your accounts.

Not necessarily. We often work alongside existing agencies and teams, helping them deliver more. Where a change is needed, we will tell you honestly and help with the handover.

Most agencies handle set-up, maintenance and campaigns. We look at the whole business: objectives, processes, people, spend and systems, then use AI to fix what holds it back. We find the problems others prefer not to look for.

Yes. Businesses just starting out or trading under £5,000 a month can have up to three free 30-minute advice sessions.