AI support that keeps your tools working and improving.
AI implementation is not set-and-forget. Your business changes, the tools change and there is always another task worth automating. Our monthly support plan keeps everything running, safe and paying back.
A dedicated AI team, without hiring one.
Monitoring and fixes. We watch your automations and chatbots and fix problems fast.
Monthly improvements. Better answers, new automations and updates as AI tools improve.
Staff support. Your team can ask us how to get more from the tools.
Cost control. We keep an eye on AI usage and subscription costs.
Monthly report. What ran, what it saved and what we recommend next, in plain English.
Simple terms
- Monthly rolling, 30 days notice
- No tie-ins
- Price agreed up front, based on what we support
- Works for tools we built or tools you already have
- Supporting SMEs in Birmingham, the West Midlands and across the UK
Why AI tools need looking after.
Your business changes
New products, prices, policies and staff. If the information behind a chatbot or call answering service is not updated, its answers go out of date.
The tools change
AI providers update their models and the software your automations connect to changes too. An automation that worked last month can quietly stop.
Costs creep
Most AI services charge by usage. Without someone watching, bills grow in the background. We keep usage efficient and costs visible.
A typical month on AI support.
Check
We review alerts, logs and a sample of real answers and actions, so problems are found before your customers find them.
Fix
Anything broken or inaccurate is fixed and tested. We tell you what happened in plain English.
Improve
We agree the next improvements with you: better answers, a new automation or a task your team has asked for help with.
Report
A short monthly report covers what ran, what it saved, what it cost and what we recommend next.
Support questions.
Can you support AI tools you did not build?
Yes. We will review what you have first, then agree what we can support and at what price.
What if we want to stop?
Give us 30 days notice. Everything we built stays yours, with documentation so your team or another supplier can take over.
Do we need support if everything is working?
Working today does not mean working next month. Support is how problems get caught early and how your tools keep improving. If your tools are simple and stable, we will say so and suggest a lighter plan.
How quickly do you fix problems?
Response times are agreed in your support plan, based on how important each tool is to your business. A customer-facing chatbot or phone line gets priority over an internal report.
Is AI usage included in the price?
No. AI software and usage costs are shown separately and passed on at cost, so you always see exactly what the tools cost to run.
More answers in our AI agency FAQs.
Keep exploring.
AI automation for small business
Emails, data entry, quotes and reports handled automatically, with people in control.
→02AI chatbots for business
Customer questions answered 24/7 from your own information, with leads captured out of hours.
→03AI agency pricing
Fixed prices agreed before work starts, with no hidden costs.
→Find out where AI could save you time this month.
Talk to us any time, 24/7. We will tell you honestly whether AI can help your business and where to start.