AI chatbots for business that answer while you sleep.
A chatbot and assistant trained on your own products, policies and prices. It answers questions accurately in seconds, captures leads out of hours and hands anything tricky to a person.
Not the clunky chatbots you remember.
Old chatbots followed rigid scripts and frustrated everyone. Modern AI assistants understand normal questions, written the way customers actually write them. They reply in your brand’s tone of voice. We build them for SMEs in Birmingham, the West Midlands and across the UK.
- Instant answers, 24/7. Delivery times, returns, sizing, opening hours, pricing: answered in seconds.
- Leads captured, not lost. Evening and weekend enquiries are qualified and sent straight to your inbox or CRM.
- Your team freed up. Staff deal with the questions that need a human, not the same ten every day.
- Safe by design. It answers only from information you approve and hands over when it is unsure.
Three types of assistant
Website chatbot. Answers visitors, recommends products and books calls.
Customer service assistant. Drafts replies to emails and messages for your team to check and send.
Internal knowledge assistant. Gives staff instant answers from your procedures, price lists and policies.
From your information to a working assistant.
Gather
We collect your FAQs, product data, policies and past enquiries to find what customers really ask.
Build
We set up the assistant on a business-grade AI platform, with your tone of voice and clear rules.
Test
We test it against real questions, including awkward ones, before a single customer sees it.
Improve
We review conversations and keep improving answers. Unanswered questions become new content.
Chatbot questions.
Will it give customers wrong answers?
We build it to answer only from information you have approved and to hand over to a person when it is not sure. We test it thoroughly before launch and review conversations afterwards.
Does it work with Shopify and WordPress?
Yes. We regularly work with Shopify and WordPress sites and can connect the assistant to your CRM, inbox or booking system.
Can it answer the phone too?
Yes. Our 24-hour AI call answering service gives you an AI receptionist that picks up every call, handles routine calls to the end and passes the rest to your team.
How much does a chatbot cost?
Every build is quoted at a fixed price before work starts, based on how much information it needs and what it connects to. Ongoing running and improvement can be covered by our monthly support plan.
More answers in our AI agency FAQs.
Keep exploring.
AI call answering service
A 24-hour AI receptionist that handles routine calls and passes the rest to your team.
→02AI automation for small business
Emails, data entry, quotes and reports handled automatically, with people in control.
→03AI-powered websites
Websites built to win enquiries and be found on Google and in AI search.
→See what a chatbot could handle for you.
Talk to us any time, 24/7. Bring your most common customer questions and we will show you how an assistant would answer them.