AI call answering: every call answered, 24 hours a day.
An AI receptionist that picks up every call, day or night. It deals with routine questions and bookings from start to finish, then passes anything that needs a person to your team with a full summary.
Fewer interruptions. No missed calls.
Every time the phone rings, someone stops what they are doing. Out of hours, callers hit voicemail and ring the next business on Google. An AI receptionist answers in your business name, understands what the caller wants and deals with it. We set it up for businesses in Birmingham, the West Midlands and across the UK. Want to hear it working? Our own 24/7 line is answered by the same technology.
- Answered first time, every time. Evenings, weekends, bank holidays and the Monday morning rush.
- Handled to the end. Opening hours, prices, order updates, bookings and callbacks, dealt with on the call.
- The right calls reach a person. Complaints, complex quotes and urgent issues go straight to your team.
- Your team gets time back. Staff focus on customers and work that needs them, not the same ten questions.
Handled or handed over
Handled by AI. Routine questions, appointment and table bookings, order and delivery updates, messages and callback requests.
Handed to your team. Anything you set as needing a person: complaints, high-value enquiries, urgent problems or a caller who asks for a human.
Never lost. Every call is logged with a written summary, sent to your inbox, CRM or phone so nobody starts from scratch.
From your phone calls to a working receptionist.
Map
We look at who calls you, why and when, then agree which calls AI handles and which go to a person.
Build
We set up the receptionist with your scripts, prices, policies and diary, in a voice that suits your brand.
Test
We put it through real and awkward calls before a single customer hears it, then go live on your existing number.
Improve
We review calls and summaries each month. Questions it could not answer become new knowledge.
Call answering questions.
Can we keep our existing phone number?
Yes. Calls are forwarded from your current number, either all the time, out of hours only or when your lines are busy. You choose and can change it at any time.
Will callers know they are speaking to AI?
Yes. We set it up to introduce itself as your virtual assistant. Being open builds trust. Callers can ask for a person at any point.
What happens with an urgent call?
You set the rules. Urgent calls can be transferred live to a named person, or the caller’s details and a summary can be sent to you straight away by text or email.
Does it work with our booking system?
It connects with many common calendars and booking tools. We confirm exactly what links up during the mapping stage, before any build is quoted.
How much does AI call answering cost?
The build is quoted at a fixed price before work starts. Running costs depend on your call volume. Ongoing improvements can be covered by our monthly support plan.
More answers in our AI agency FAQs.
Keep exploring.
AI chatbots for business
Customer questions answered 24/7 from your own information, with leads captured out of hours.
→02AI automation for small business
Emails, data entry, quotes and reports handled automatically, with people in control.
→03Ongoing AI support
Monitoring, fixes and monthly improvements on a rolling plan with no tie-ins.
→Find out how many calls AI could handle for you.
Tell us what your phone is like on a busy day. Talk to us any time and we will show you what an AI receptionist would handle and what it would pass to your team.