AI for manufacturers and distributors

AI for manufacturing and distribution that processes orders while you make.

Manufacturers, wholesalers and distributors lose hours re-keying orders, answering stock questions and chasing suppliers. AI reads orders, updates your systems, answers routine customer questions and sends one clear report each week.

01Example scenarios

What it looks like in real life.

Three everyday situations in manufacturing and distribution and how AI changes them. Typical examples: we map your business first.

Scenario 01

Purchase orders as PDFs

Today

Purchase orders retyped by hand.

With AI

Read, matched to codes and prices, then entered for approval.

Result

Fewer errors and less retyping.

Scenario 02

“Where is my order?” calls

Today

Trade customers call all day about orders and delivery dates.

With AI

AI answers every call 24/7 with status and dates from your own system.

Result

The sales team gets back to selling.

Scenario 03

Monday morning figures

Today

Monday spent pulling figures from three systems.

With AI

A report built and emailed at 8am.

Result

Decisions made on Monday morning.

02The real problems

Orders in every format. Data in every system.

Orders arrive as PDFs, emails, spreadsheets and phone calls. Someone types each one into your system, checks stock and replies. Meanwhile suppliers need chasing and the weekly figures take half a day to pull together. We work with manufacturers and distributors in Birmingham, the West Midlands and across the UK.

  • Orders re-keyed by hand. Purchase orders are copied line by line, with mistakes found later.
  • Stock and delivery questions. Customers ask where their order is and when stock will land.
  • Supplier chasing. Confirmations, delivery dates and price changes are chased by email.
  • Reporting takes too long. Sales, stock and margin figures are pulled from several systems every week.

Read, entered, reported

  1. Read. Orders from emails, PDFs and spreadsheets read and checked against your product codes and prices.

  2. Entered. Orders entered into your system for a person to approve, with anything unusual flagged.

  3. Reported. One weekly report built and sent automatically, with a plain-English summary of what changed.

03How AI helps

Where AI pays back first in manufacturing and distribution.

Admin automation

Order processing

Orders read from any format and entered for approval, so nobody re-keys them. See admin automation.

AI assistant

Customer and trade questions

Order status, stock and product documents answered from your own data, day or night. See AI chatbots.

Admin automation

Supplier chasing

Confirmations, delivery dates and price changes chased automatically, with anything late flagged.

AI for ecommerce

Product data and listings

Product descriptions and specification data drafted for your website and trade portals. See AI for ecommerce.

04How we start

From first call to working AI.

Step 01

Map

We look at how your business really runs and where the hours go. For a full picture, our Know Your Domain 30-day AI audit scores every task and gives you a costed plan.

Step 02

Build

We build the AI around your existing systems at a fixed price agreed before work starts. A person approves anything that matters.

Step 03

Improve

We check how it is working each month and keep improving it through our AI support plan, with no tie-ins.

05Questions

Manufacturing questions.

Does it work with our ERP or accounts system?

We work with common systems such as Sage, Xero, QuickBooks and Microsoft 365. Others can usually connect through exports or their own links. We confirm exactly what connects during mapping, before any build is quoted.

What if an order is unclear or wrong?

It is flagged for a person to check. AI never guesses product codes, quantities or prices.

Can it help with trade and B2B customers?

Yes. Order status, stock levels and product documents can be answered from your own data, so your sales team handles the conversations that need them.

How much does it cost?

Every build is quoted at a fixed price before work starts. Ongoing improvements can be covered by our monthly support plan.

More answers in our AI agency FAQs.

Works well with

24/7 AI call answering

Trade customers calling about orders, stock or delivery dates get answers 24/7 from your own system.

See AI call answering
Get in touch

How many orders are typed in by hand?

Ask us to call you back. We will show you what AI could process for you and what it would free up.