AI for estate agents and lettings

AI for property businesses that never miss a viewing or a repair.

Estate agents, lettings agents and property managers handle the same questions all day and urgent repairs at night. AI answers enquiries, books viewings, logs repairs and keeps track of certificates, with your team in control.

01Example scenarios

What it looks like in real life.

Three everyday situations in property and how AI changes them. Typical examples: we map your business first.

Scenario 01

Saturday evening portal leads

Today

Weekend enquiries wait until Monday.

With AI

Answered in minutes, with viewings offered from your diary.

Result

Monday starts with viewings booked.

Scenario 02

A tenant calls at midnight with no heating

Today

The office is closed. The call goes to voicemail.

With AI

AI answers 24/7, logs the repair and alerts your on-call contact.

Result

Urgent repairs handled overnight.

Scenario 03

A certificate about to expire

Today

A gas safety certificate expires next week.

With AI

Reminders 60 and 30 days ahead. Engineer requested.

Result

Compliance sorted well in advance.

02The real problems

Busy phones. Endless follow-ups.

Property runs on fast replies. A buyer who waits until Monday views somewhere else. A tenant whose boiler fails at 10pm needs an answer, not a voicemail. Behind it all sits a calendar of certificates, renewals and inspections. We help property businesses in Birmingham, the West Midlands and across the UK.

  • Enquiries arrive out of hours. Portal leads and calls come in during the evening and at weekends, when the office is closed.
  • Viewings take admin. Booking, confirming and rebooking viewings takes hours of back and forth.
  • Repairs come in every format. Calls, texts and emails with no photos, no address and no sense of how urgent they are.
  • Compliance dates are easy to miss. Gas safety, EICR and EPC dates sit in spreadsheets that nobody checks until it is late.

Answered, logged and flagged

  1. Answered. Portal and website enquiries answered in minutes, with viewings booked straight into your diary.

  2. Logged. Repair requests collected with photos, address and urgency, then passed to the right contractor or person.

  3. Flagged. Certificate and tenancy dates tracked, with reminders sent well before anything expires.

03How AI helps

Where AI pays back first in property.

Call answering

Calls answered day and night

Buyer, landlord and tenant calls answered in your name, with urgent repairs escalated. See AI call answering.

AI assistant

Instant replies to enquiries

Questions about listings, availability and viewings answered from your own information. See AI chatbots.

Admin automation

Repairs and compliance

Repair triage, contractor updates and certificate reminders handled automatically. See admin automation.

AI marketing

Listings written faster

Property descriptions and social posts drafted from your notes and photos, checked by your team. See AI marketing.

04How we start

From first call to working AI.

Step 01

Map

We look at how your business really runs and where the hours go. For a full picture, our Know Your Domain 30-day AI audit scores every task and gives you a costed plan.

Step 02

Build

We build the AI around your existing systems at a fixed price agreed before work starts. A person approves anything that matters.

Step 03

Improve

We check how it is working each month and keep improving it through our AI support plan, with no tie-ins.

05Questions

Property questions.

Does it work with our property software?

We work with common property, CRM and calendar systems. We confirm exactly what connects during mapping, before any build is quoted.

How does it handle emergency repairs?

You set the rules. A tenant who reports a gas smell is told to leave the property and call the National Gas Emergency number on 0800 111 999. Your on-call contact is alerted at the same time. Floods and loss of heating can be escalated to a person straight away.

Is tenant and landlord data safe?

Yes. We use business-grade AI services that do not train on your data and give each tool only the access it needs. Read our AI use statement for the detail.

How much does it cost?

Every build is quoted at a fixed price before work starts. Ongoing improvements can be covered by our monthly support plan.

More answers in our AI agency FAQs.

Works well with

24/7 AI call answering

Buyers, landlords and tenants call at all hours. AI answers 24/7, books viewings and escalates urgent repairs.

See AI call answering
Get in touch

What happens to your 10pm enquiries?

Ask us to call you back. We will show you how AI would answer, book and log them before your team is back in the office.